CarloFrinolli.it - Logo

// CURRICULUM · DESIGN SINCE 2002

Carlo Frinolli.

Fractional CDO ~ Founder & CDO @ Ekitai ~ Head of Design @ LOQUIS ~ Rome

Design leader who builds. I lead the whole chain, from strategy and research to design and the AI-coded build.
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LinkedIn
8.5M
Listings impacted · Airbnb
+20%
Purchasing power · WFP Dalili
9600→10
Min/month to update docs · Accredia
// 01 · EXPERIENCE

Twenty-four years of deciding.

1
Now · Founder & CDO
Ekitai
Founder and CDO: product, design and AI-coded build. A customer experience orchestrator operated by AI agents, designed and built end to end.
http://ekitai.io
2
Now · Leadership
LOQUIS
Head of Design. Co-design, product and service design and design system for the geolocalized podcast platform.
https://loquis.com
3
2022-2024 · Leadership
Caffeina
Head of Design. Led design for enterprise clients across strategy, research and delivery.
https://caffeina.com
4
2013-2022 · Founder
NOIS3
Founder. Design studio behind work for Airbnb, WFP, Accredia and many others.
https://nois3.it
5
2014-now · Community
WUDRome
Founder and organizer of World Usability Day in Rome: community, talks and advocacy for usability and accessibility.
https://wudrome.it
6
2026-NOW • COMMUNITY
Sensemaking
Founder and president of a Design association to create meaningful connection between people and design.
// 02 · CAPABILITIES

The whole chain.

Strategy
Design strategy · North star metrics · Roadmapping · Design org
Research
Interviews · Usability testing · CX mapping · Discovery
Design
Product and service design · Design systems · Facilitation
Build
AI coding · MCP and agents · Rapid prototyping · MVPs
// 03 · CLIENTS

Airbnb ~ Microsoft ~ Coca-Cola ~ WFP ~ Poste Italiane ~ Volkswagen ~ RAI ~ Mediaset ~ Sopra Steria ~ Parmalat ~ Accredia

Airbnb - Redesigner journey for listings localization
CocaCola - Caffeina
Microsoft - Engaging Open Source Communities since the Reboot
Parmalat - Caffeina
PosteItaliane - CoDesign Jam to speculate on the Future MoneyFarm products
VolksWagen
Mediaset - Caffeina
RAI - Training and Accessibility
SopraSteria - User Research for Electrical Utilties
Findomestic - Caffeina
Dr.Freel - Caffeina
// § 04 · SPEAKING & TEACHING
IxDF Roma · 2026
The State of UX
Intelligentia · 2026
Design Beyond Experience
Intersection Conference, Milan · 2018
DEED: Development & Design Approach
IED Rome · 2011-2016
Lead of the Web and User Experience teaching area