CASE STUDY - started as a new website, it ended up being
Accredia Digital Transformation
Transforming Processes, Enhancing Efficiency, and Empowering Teams
Accredia
An Italian public office
Accredia is Italy's government-appointed accreditation body ensuring the competence, independence, and impartiality of organizations certifying products and services.
Data-Driven ux
project in nois3
We utilized the triangulation of qualitative and quantitative data to understand user navigation habits and the reasons behind them.
This involved analyzing web analytics to uncover patterns and directly interviewing Accredia’s stakeholders to gain deeper insights into user behaviors and needs.
Let's go back to the
Design challenge
a new website, and a new private area
Accredia needed to streamline its processes, improve efficiency, and adapt to digital advancements.
The organization required a comprehensive overhaul of its digital presence and internal workflows.
We started from collecting insights from previous website's analytics.
Private area issue
uploading documents to be distributed
One Accredia employee responsible of uploading manually, one by one, documents to be discussed during weekly meetings.
960X IMPROVEMENT
from 9600 to 10 minutes per month
According to Lisa Flowy collected insight, we tuned the new workflow to her behavior, setting up a process that would ease this.
From Brand manual to
Atomic design
that will become the website
Bedrock flavored WordPress, powered by our Section Editor, in GLITCH.
A more intuitive section builder for Accredia editorial team.
Improve processes with
Nextcloud
The result?
320k euro saved
Allowing another team member to focus on more meaningful tasks.
Do you like what you see?
Well let's talk about that!